Unlock your Field Service Power
"You cannot innovate your field service strategy without innovating the way you work."
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"We love to share all our service knowledge with you. Innovate and learn from the best experts in the field service industry by joining this platform. Build, tune and power your field service engine."
Unlock your Field Service Power
with Charles Convent
with Charles Convent
and discover our latest episodes
Customer happiness: Price Transparency
No going back:
how to improve your first time fix rate?
3 simple rules to beat the clock
An Ultrawide screen:
a game changer for planners
Why you should use a mobile device management tool?
How to increase your first-time fix ratio?
Adapt to customers, don’t ask them to adapt to you.
How to manage your customer emergencies?
Why a Track&Tracing policy makes the difference in your Field Service Activity?
How to be on time AND fix it, EVERY time?
Stay sharp: Call request registration.
How efficiency leads to happiness?
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